Charter of Health Commitments

Glad to finally be able to welcome you among us this winter 2021 ...

It is with great care that we follow a rigorous sanitary protocol in order to guarantee your safety during your stay.

For all stays booked during the winter period 2021, our cancellation policy is becoming flexible.
Reservations can be cancelled up to 14 days before the arrival date (30 days for Christmas & New Eve stays)

Wearing a mask is essential in the common areas of the establishment. Than you for respecting the distance between us and the barrier gestures.

Our top priority is to protect you, protect our team and protect your privacy

Reinforced hygiene

Installation of a protective glass in front of the reception area,
Hand Sanitizing points at your disposal at both entrances and on each floor,
Creation of cleaning plans rigorously followed by each department.

Raising the awareness of our teams

A COVID referent appointed in each department, guaranteeing compliance with the new health standards and the respect of barrier gestures,
Mandatory mask for the team in contact with our customers.

Disinfection of our rooms

Strict protocol for disinfection of bedrooms and bathrooms with certified equipment and products.                         However, you can refuse the daily cleaning of your room. Please let us know when checking in.
In order to allow this disinfection, rooms will be available FROM 4:00 pm on the check-in day. They must be vacated BEFORE 11:00 am on the check-out day.

Disinfection of living spaces

Regular disinfection of all public spaces with certified anti-covid products, frequent points of contact (door handles, switches, lift , staircases, payment terminals, etc.).

A reinvented and adapted catering offer:

Our tables are at least 1 meter apart.
Two dining rooms opened to welcome you.
QR scan menu & wines list,
Maintained breakfast buffet : Setting up of 2 services : by reservation only.

Reduction or elimination of services

Interior decoration in our rooms has been removed to aid disinfection,
Magazines, newspapers and all paper media removed,
Valet parking is discontinued,
Relaxation area : The jacuzzi will remain closed - Sauna and massage room open by appointment.

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Charter of Health Commitments

and opening period

This winter more than ever before, we are striving to adapt our services and facilities to meet the various safety principles, reinforcing hygiene precautions. On line our charter of health commitments in the "offer & rates" section.

Our cancellation conditions will be flexible for all your reservations over the winter period, between January 3rd and April 5th 2021. These reservations can be canceled until 14 days before the date of arrival, unless of course there is a government decision forcing us to close the establishment.

Our top priority is to protect you, protect our team by respecting the barrier gestures while ensuring you a quality service.

Opening winter season from December 19th, 2020 to April 5th, 2021